PRIVACY POLICY

Last Updated: September 2026

At Spark Engineers, we respect your privacy and are committed to protecting the personal information you provide when using our website, https://sparkengineers.in/.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your personal information.

1. INFORMATION WE COLLECT

When you visit our website, contact us, or submit an enquiry, we may collect information such as:

• Name
• Company name
• Email address
• Phone or mobile number
• Address or location
• Product or service requirements
• Information submitted through contact or enquiry forms
• Any other information you voluntarily provide to us

We may also automatically collect limited technical information when you use our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of website visits
• Referring website or source

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to enquiries and requests
• Provide product information and technical assistance
• Prepare quotations and proposals
• Understand your product or service requirements
• Provide customer and after-sales support
• Respond to enquiries regarding gearboxes, geared motors, electric motors, fluid couplings, spare parts, repair, refurbishment and maintenance services
• Improve our website, products and services
• Maintain website security and prevent misuse
• Communicate with you regarding your enquiry, quotation or service request

We will not use your personal information for unrelated purposes without an appropriate legal basis or your consent where required by applicable law.

3. INFORMATION SUBMITTED THROUGH CONTACT FORMS

When you submit an enquiry through our website, the information you provide may be used by Spark Engineers to respond to your request.

For example, if you request information about:

• Industrial gearboxes
• Geared motors
• Planetary gearboxes
• Fluid couplings
• Electric motors
• Industrial gearbox spare parts
• Repair and refurbishment services
• Maintenance services
• Installation and commissioning services

we may use the information you provide to respond to your enquiry, provide technical information, prepare a quotation, or contact you regarding your requirements.

4. COOKIES

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

Cookies may be used to:

• Remember website preferences
• Understand how visitors use our website
• Improve website performance
• Analyze website traffic
• Support website security and functionality

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. ANALYTICS AND THIRD-PARTY SERVICES

We may use third-party services to support the operation, security, analytics and functionality of our website.

These services may include tools used for:

• Website analytics
• Website security
• Spam prevention
• Maps and location services
• Website performance monitoring
• Contact and enquiry processing

Third-party services may collect or process information according to their own privacy policies. We recommend reviewing the privacy policies of third-party services where applicable.

6. HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

7. SHARING OF INFORMATION

Spark Engineers does not sell or rent your personal information.

We may share information where reasonably necessary with:

• Service providers supporting our website
• Hosting and technical service providers
• Communication or enquiry-processing providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where required by applicable law

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose or as required by applicable law.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include retaining information to:

• Respond to enquiries
• Provide quotations
• Provide products or services
• Provide after-sales support
• Maintain business records
• Meet applicable legal or regulatory requirements
• Resolve disputes or enforce applicable agreements

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. EXTERNAL LINKS

Our website may contain links to third-party websites, including manufacturers, suppliers, business partners, map services and other external resources.

Spark Engineers is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

10. YOUR PRIVACY CHOICES

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• Request information about the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Ask questions about how your information is collected or used

To make a privacy-related request, please contact us using the contact details provided below.

11. CHILDREN’S PRIVACY

Our website is intended for businesses, professionals and general users and is not specifically directed toward children.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or applicable legal requirements.

Any updated version of this Privacy Policy will be published on this page with the revised “Last Updated” date.

We encourage visitors to review this page periodically for any changes.

13. CONTACT US

If you have any questions about this Privacy Policy, your personal information, or how information submitted through our website is handled, you can contact us using the details below.

Phone:

+91 9225582401

Email:
svgspark.engineers@ymail.com
svginfo@sparkengineers.in

Pune Office:
H2-406, Manik Moti, Katraj Chowk,
Pune – 411 046,
Maharashtra, India

Website:
https://sparkengineers.in/

You may contact us regarding privacy-related questions, requests to update your information, or other concerns relating to the use of personal information through our website.